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Frequently Asked Questions

Can I visit Rhythm & Rhyme?

Absolutely! We’re happy to schedule a guided tour for your family. You’ll have the opportunity to explore our facility, meet our teachers, ask questions, and observe our classrooms in action. Once enrolled, families are always welcome to drop in and visit.

Contact us today to schedule your tour!

 

How much does tuition cost?

Tuition is billed monthly based on your child’s schedule and our hourly rate. We offer a sliding scale, meaning the more hours you schedule, the lower your hourly rate. To receive a personalized tuition quote, please don't hesitate to contact us with your child’s age and desired schedule.

What schedule options are available?

We offer flexible scheduling with a minimum of 20 hours per week. Families may submit floating schedules weekly or monthly. Weekly schedules must be submitted by Thursday or Friday of the prior week, and changes require 24 24-hour notice.

What are your hours of operation?

We’re open Monday through Friday, from 6:00 AM to 6:30 PM.

How do you ensure security?

Safety is a top priority. Our facility includes:

  • Security cameras at all entrances and classrooms
     

  • A single locked main entrance and two secure secondary entrances
     

  • Keycard access for registered families
     

  • A visitor sign-in policy and ID checks for all newly approved pickups

 

What are your class sizes?

We follow New York State child-to-teacher ratios:

  • Infants: 4:1
     

  • Toddlers: 5:1
     

  • 3-Year-Olds: 7:1
     

  • 4–5 Year-Olds: 8:1
     

  • School Age Children: 10:1
     

Additional staff are added as needed to maintain safe ratios.

What is the daily classroom schedule like?

Classroom schedules vary by age. Infant routines are based on parent input, while schedules for older children are posted in classrooms. Teachers are happy to walk you through a typical day at any time.
 

How long do children nap?

We follow state rest time guidelines:

  • 18 months to 3 years: 2-hour rest period from 12:30 PM - 2:30 PM
     

  • 4 and 5 year-olds: 1-hour quiet time

 

Do you provide lunch?

Lunch is provided by families. We ask that you pack healthy, nut-free meals (no candy or gum).

  • We can not heat microwavable items due to regulations
     

  • Refrigeration is available in classrooms
     

  • Please label all lunch items clearly with first and last names
     

What snacks do you provide?

We serve:

  • We provide water, and organic milk
     

  • Mostly organic, all-natural snacks, all nut-free due to allergies
     

  • Fresh fruits and vegetables, sourced locally when possible

 

Can I contact my child’s teacher?

Yes! Call our main number, and we’ll connect you directly with your child’s classroom. You can also speak to teachers in person during drop-off or pick-up.

What happens if my child gets sick at school?

If your child becomes ill, we’ll contact you immediately using the information on your enrollment form. If you’re unavailable, we will reach out to your emergency contacts.

 

What if an accident or incident occurs?

All incidents are documented per state regulations. Families are notified immediately in the event of a serious injury or concern. OCFS has us write up incident reports required to be signed by parents or guardians at pickup.

What if my child has an allergy?

Please inform us of any allergies right away. We will provide you with all necessary forms to fill out by you and your pediatrician. All allergy details are shared with your child’s teacher and the staff. An allergy list explaining the symptoms and the necessary steps to take are posted in all classrooms to ensure safe practices throughout the day.

Can my child receive medication during the day?

Yes. Our directors and a few of our staff are MAT-certified to administer medication with the proper signed medical forms. In emergencies, verbal consent may be used if necessary.

When will my child move to a new class?

Transitions are based on both age and developmental readiness. We work closely with families to ensure a smooth and supportive transition process for each child.

What happens if a teacher is absent?

We maintain consistent staffing. In the event of an absence, a familiar substitute staff member will step in, or your child may temporarily join another class, always maintaining proper ratios.

Which holidays are you closed?

We close for the below holidays and do not follow the Warwick school calendar (except for the UPK program).
Closures include:

  • Thanksgiving 

  • Christmas

  • New Year’s

  • MLK Day

  • President’s Day

  • Easter

  • Memorial Day

  • Juneteenth

  • Independence Day

  • Labor Day

What’s your inclement weather policy?

We stay open during most weather conditions. Families will be notified of delays, early closings, or closures through our BrightWheel messaging system. Severe weather or emergencies may affect hours.

Who do I contact with questions about schedules, payments, or forms?

Please visit our Forms section for required paperwork. For any questions, feel free to reach out to our directors:

Ms. Stephanie 

Ms. Clarissa

Ms. Caroline

Ms. Jess: billing

 

If you have additional questions, please don’t hesitate to contact us directly. We’re always happy to assist!

CONTACT US

65 Ronald Reagan Blvd, Warwick NY 10990

(845)-987-7771

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